Terms & Conditions

Last updated: 29 October 2026 · These terms apply to quotations, orders and use of https://yundu.shop

These Terms & Conditions (“Terms”) govern quotations, samples, orders and use of the Yundu Furniture website. They are intended for business customers. By requesting a quotation or placing an order, you confirm that you act in a business capacity and accept these Terms, unless we have signed a separate written agreement with you.

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1. About these terms

Yundu Furniture (“Yundu”, “we”, “us”) is a manufacturer of office partitions, acoustic telephone booths and commercial furniture based in Foshan, Guangdong, China. These Terms apply together with the quotation, proforma invoice and any signed agreement for the relevant order. If there is a conflict, the signed agreement or proforma invoice prevails for that order.

2. Business customers

Our website and products are offered to businesses, distributors, contractors, architects and other professional buyers. They are not directed at consumers. If mandatory consumer protection law applies in your country, nothing in these Terms excludes or limits rights that cannot lawfully be excluded.

3. Website use

You may use this website for lawful business purposes. You must not attempt to gain unauthorised access, interfere with the site, scrape it at a volume that affects service, introduce malware, or use our content in a way that infringes our rights or misleads buyers. Product images, dimensions and colours are indicative; the agreed specification in the quotation or approved drawing controls.

4. Quotations and specifications

• Validity — quotations are valid for 30 days unless stated otherwise. Prices may change after that date or if your requirements change.
• Currency and delivery terms — prices are in US dollars unless stated otherwise, and are ex-works or on the Incoterm stated in the quotation (for example FOB or CIF). Taxes, duties, import clearance and bank charges are the buyer’s responsibility unless expressly included.
• Specifications — quotations are based on the products, quantities, sizes, finishes and destination you provide. Changes to any of these may change the price and lead time.
• Variations — natural materials, fabrics, laminates and finishes may vary slightly between batches. We will confirm critical details in writing or with an approved sample where required.

5. Orders and acceptance

• An order is accepted when we issue a proforma invoice or written order confirmation and receive the agreed deposit.
• Production begins after the deposit has cleared and we have written confirmation of specifications, drawings, finishes and shipping details.
• Changes after confirmation may be possible but may affect price and lead time. Custom products cannot be cancelled once production has started.
• We may decline an order that we cannot lawfully fulfil, that raises compliance concerns, or that we cannot supply at the quoted price due to a manifest error.

6. Prices and payment

• Payment schedule — unless otherwise agreed in writing, 50% of the order value is payable as a deposit before production, and the remaining 50% is payable before shipment.
• The payment schedule is confirmed in the proforma invoice. Production begins after the deposit has cleared.
• Bank charges and currency conversion costs are borne by the payer unless stated otherwise.
• If payment is late, we may pause production or shipment and charge reasonable storage or financing costs.
• We do not collect payment card details through this website.

7. Lead time, delivery and risk

• Typical production lead time is 15–25 days after deposit and written confirmation, depending on product, quantity and finishes. Shipping transit time is additional.
• Dates are estimates. We will inform you of material delays and work to reduce their impact.
• Delivery terms and risk transfer follow the Incoterm stated in the quotation or proforma invoice. If none is stated, risk passes when the goods are handed to the first carrier.
• You are responsible for import clearance, duties, taxes and destination compliance unless we expressly agree otherwise in writing.

8. Inspection, claims and returns

• Inspect the goods promptly on arrival. Report visible damage or shortages within 7 days of delivery, with photos and packing details.
• For hidden manufacturing defects, notify us within the warranty period with photos or video and your order details.
• Returns require our written authorisation (RMA). Custom-made products cannot be returned unless they are defective or do not match the confirmed specification.
• Approved returns must be packed securely. We may arrange repair, replacement or credit at our option.

9. Warranty

Unless the quotation or proforma invoice states otherwise, we warrant products against manufacturing defects for 12 months from delivery. We will repair or replace defective products at our option. The warranty does not cover normal wear and tear, misuse, improper installation, exposure to abnormal humidity or temperature, unauthorised modification, or damage after risk has passed. Consumable parts and fabrics are excluded from wear claims.

10. Samples

Sample availability, charges and refunds are stated in the quotation. Sample lead time is separate from production lead time. Sample charges may be credited against a qualifying order where the quotation says so.

11. Intellectual property

• Website content, product designs, drawings, photographs and the Yundu name and logo are owned by us or our licensors and may not be used without written permission.
• If you provide logos, artwork or specifications, you confirm that you have the rights to use them and grant us permission to use them solely to fulfil the order.
• We may photograph products for our portfolio. We will not publish your confidential designs or brand without permission.

12. Liability

To the maximum extent permitted by law, our total liability for any order is limited to the amount paid for the affected products. We are not liable for indirect or consequential losses, loss of profit, loss of contracts or business interruption. Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be limited by law.

13. Force majeure

We are not liable for delays or failure caused by events beyond our reasonable control, including natural disasters, epidemics, war, sanctions, strikes, port closures, power or internet failures, and government actions. We will notify you and work to reduce the impact.

14. Compliance and export

You are responsible for ensuring that products can be imported and used lawfully in the destination country, including certifications, labelling and permits, unless we expressly agree in writing to provide them. You confirm that you are not subject to sanctions and will not use our products for prohibited purposes.

15. Confidentiality

Each party will keep the other’s non-public business, pricing and technical information confidential and use it only for the business relationship, except where disclosure is required by law.

16. Governing law and disputes

These Terms are governed by the laws of the People’s Republic of China. The parties will try to resolve disputes amicably within 30 days; if not resolved, the courts of Foshan, Guangdong, China have jurisdiction. Nothing prevents either party from seeking urgent injunctive relief.

17. General

If any provision is unenforceable, the rest remains in effect. These Terms, together with the quotation, proforma invoice and any signed agreement, are the entire agreement for the order. A failure to enforce a right is not a waiver. We may update these Terms; the version in force at the time of your order applies.

18. Contact

Yundu Furniture
No.5 Guanghua Street, Xixi, Longjiang Town, Shunde District, Foshan City, Guangdong Province, China
Email: sale@yundu.shop
Phone / WhatsApp: +86 195 7536 6292