This Privacy Policy explains how Yundu Furniture (“Yundu”, “we”, “us”) collects, uses and protects personal information when you visit our website, send a request for quotation (RFQ), contact us by email or WhatsApp, or do business with us. We are a business-to-business (B2B) manufacturer. We do not sell products to consumers online and we do not operate a customer account area.
Our Terms & Conditions set out the commercial terms for quotations and orders.
1. Who we are
Yundu Furniture is a manufacturer of office partitions, acoustic telephone booths and commercial furniture based in Foshan, Guangdong, China.
Data controller: Yundu Furniture
Address: No.5 Guanghua Street, Xixi, Longjiang Town, Shunde District, Foshan City, Guangdong Province, China
Email: sale@yundu.shop
Phone / WhatsApp: +86 195 7536 6292
For privacy questions or requests, email us with the subject line “Privacy request”. We aim to respond within 30 days.
2. Information we collect
Information you give us
- Contact details β your name, company name, email address, phone or WhatsApp number and country.
- Enquiry details β the products, quantities, sizes, finishes, delivery destination, project timeline and any message or files you send through our RFQ form, by email or by WhatsApp.
- Order details β if you become a customer, billing and shipping addresses, proforma invoice details, payment confirmation and customs or consignment information.
- Communication records β emails, WhatsApp messages and notes from calls or meetings.
Information collected automatically
- Technical data β IP address, browser and device type, operating system, referring page, pages viewed and timestamps recorded in server logs.
- Cookie and consent data β described in section 4.
When you submit an inquiry through our website forms, we also store a record of the submission on our server β including the details you enter, the page URL, IP address and browser user agent β in addition to emailing it to our sales team. We use this record to follow up, prevent abuse and keep a record of our business communications.
We do not ask for, and do not want to receive, special category data (such as health, religious or biometric data) or payment card numbers through this website. Please do not include such information in an RFQ.
3. How we use information and our legal bases
We use personal information to:
- Respond to enquiries and prepare quotations β legal basis: steps taken at your request before entering a contract, and our legitimate interest in responding to business enquiries.
- Process and deliver orders and provide after-sales support β legal basis: performance of a contract.
- Keep business, tax and accounting records β legal basis: compliance with legal obligations.
- Improve our website and products β legal basis: our legitimate interest in running and improving our business; where cookies or analytics are involved, your consent.
- Send product updates or marketing emails β only where permitted by law, based on your consent or our legitimate interest in B2B marketing. You can opt out at any time.
- Prevent fraud, spam and misuse β legal basis: our legitimate interests and legal obligations.
Where we rely on legitimate interests, we balance our interests against your rights and freedoms. You may object at any time (see section 9).
4. Cookies and similar technologies
Cookies are small text files stored by your browser. We use them to remember your cookie choice, keep the website secure and, only with your consent, to understand how the site is used.
- Strictly necessary β
yundu_consentstores your cookie choice for 180 days. It contains only the choice and a version number. The site cannot reliably remember your preference without it. - Analytics β we do not currently use analytics cookies. If we add them (for example Google Analytics), they will load only after you select “Accept all”, and this policy will be updated.
- Marketing and advertising β we do not currently use advertising, remarketing or conversion cookies. If we add them (for example Google Ads), they will load only after you consent.
- Third-party links β clicking our WhatsApp button opens WhatsApp, operated by Meta, outside our site. Meta may set its own cookies or process data under its own privacy policy. We do not control those cookies.
If we use Google Analytics or Google Ads, Google may process data under its own privacy policy at policies.google.com/privacy.
You can change your choice at any time using the Cookie Settings link in the footer, or by clearing cookies in your browser. Blocking strictly necessary cookies may affect site features.
Where required, we honour applicable opt-out preference signals. Because we do not currently run analytics or advertising cookies, there is no cross-site tracking to opt out of; if this changes, we will update this policy and our consent tool.
5. How we share information
We do not sell personal information. We share it only as needed with:
- Hosting, email and IT providers that operate our website and communications. Their servers may be located outside your country, including in the United States.
- Freight forwarders, shipping lines, customs brokers and insurers, to deliver orders.
- Banks and payment providers, to process payments. We do not store payment card numbers on this website.
- Professional advisers, auditors and authorities where required by law.
- A successor business in the event of a merger, acquisition or sale of assets, subject to this policy.
Service providers act on our instructions and are bound by confidentiality and data protection terms.
6. International transfers
We are based in China and use service providers in other countries, including the United States. Where personal data from the EEA, UK or Switzerland is transferred, we take steps to protect it and rely on appropriate safeguards where required by law, such as Standard Contractual Clauses or an equivalent mechanism.
7. How long we keep information
- Enquiries and quotations that do not become orders β up to 24 months after our last contact, so we can continue the conversation.
- Orders, invoices and transaction records β up to 7 years, or as required by accounting and tax law.
- Server logs β up to 90 days, unless needed to investigate a security incident.
- Cookie consent record β 180 days, after which we ask again.
- Marketing preferences β until you unsubscribe or object, plus a short suppression record.
8. Security
We use HTTPS, access controls, malware scanning, firewalls and restricted staff access. No method of transmission or storage is completely secure. If a breach affects your rights, we will notify you and the relevant authority where required by law.
9. Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you and receive a copy;
- correct inaccurate or incomplete information;
- delete information, subject to legal retention obligations;
- restrict or object to processing, including direct marketing;
- receive your data in a portable format;
- withdraw consent at any time, without affecting the lawfulness of processing before withdrawal;
- lodge a complaint with your local data protection authority.
EEA and UK: you may contact your supervisory authority, such as the ICO in the UK or your local EU authority. California: you may request access, deletion, correction or information about our practices. We do not sell or share personal information for cross-context behavioural advertising, and we will not discriminate against you for exercising your rights. To make a request, email sale@yundu.shop with “Privacy request” in the subject line. We may need to verify your identity and your authority to act for a company.
10. Children
Our website and products are intended for business users. We do not knowingly collect personal information from children under 16. If you believe a child has provided information, contact us and we will delete it.
11. Third-party links
Our site may link to WhatsApp, social media or other third-party sites. Their privacy practices are governed by their own policies, not this one.
12. Changes to this policy
We may update this policy to reflect changes in our practices or the law. The “Last updated” date at the top shows the latest version. Material changes will be announced on this page; where required, we will ask for consent again.
13. Contact us
Yundu Furniture
No.5 Guanghua Street, Xixi, Longjiang Town, Shunde District, Foshan City, Guangdong Province, China
Email: sale@yundu.shop
Phone / WhatsApp: +86 195 7536 6292
If you are not satisfied with our response, you may complain to your local data protection authority.